Aftersales

We’re sorry to hear you're experiencing an issue with your vehicle, but rest assured—we’re here to help. We understand that after sales care is just as important as your initial purchase experience, and we're committed to resolving your concerns promptly and professionally.

Your Warranty Status:

Within 90 Days or 3,000 Miles (Whichever Comes First):

If your vehicle is still within the 90-day or 3,000-mile period from the date of purchase, your warranty is covered by us directly. To raise an issue, please use the After Sales Enquiry Form on this page. Kindly refrain from contacting the Sales Team, as they are unable to assist with aftersales matters and will redirect you here.

Extended Warranty Holders:

If your 90-day warranty period has expired and you purchased an extended warranty, please contact our third-party warranty provider, Handler Protect, directly on 0800 044 3131. Be sure to have your vehicle registration number (VRM) available when calling.

No Active Warranty:

If you are outside the 90-day warranty period and did not purchase extended cover, unfortunately your vehicle is no longer under warranty.

We're here to support you in any way we can. Please use the appropriate contact method based on your warranty status, and we'll work to resolve your enquiry as efficiently as possible.